SHIPPING & RETURNS
Shipping
1st Class Domestic - $4.00
Fast Track Processing + Priority Shipping - $25 flat rate
Canada - $14 flat rate
International Shipping, Outside North America - $17 flat rate
All headwraps are cut and sewn in our Arizona studio after they are ordered and have a 3-10 business day TAT. Our Fast Track Processing ensures your headwraps are cut, sewn, and shipped within 1-2 business days.
Bunny Knots is not responsible for lost or stolen packages. We offer Route Shipping Protection to take care of all your protection needs.
Bunny Knots Customer Care Email: hello@bunnyknots.co
Returns
Due to the nature of the product and it’s custom details, all sales are final. If you receive your purchase and discover it’s the incorrect size, we’ll be happy to provide you with store credit to purchase the correct size. A restocking fee of 15% will apply to orders over $30. Please e-mail hello@bunnyknots.co within five days of receiving your package to initiate an exchange for store credit. Be sure to include your order number. We will not accept exchanges sent without prior approval. They will be mailed back.
Preorders & Velveteen are all final sale.
If you wish to make changes or cancel your order please do so within 24 hours of purchasing.
After contacting customer service, mail your exchange package to:
Bunny Knots
9015 E Via Linda
Suite 201
Scottsdale, AZ 85258
Inspection of Items Timeframe
Sometimes items don't make it to their final destination in a perfect state or perhaps something was missed by quality control. Don't fret! We want your items to be perfect. That's why we give you up to five calendar days to open and inspect your items and make a claim. To file a claim, send an email to hello@bunnyknots.co with your order number and photos of any damage or imperfections. All claims must be made within five days of receiving your items.
