SHIPPING

Shipping

1st Class Domestic - $2.99 flat rate

Canada - $10 flat rate

International Shipping, Outside North America - $15 flat rate

All headwraps are cut and sewn in our Portland studio after they are ordered and have a 3-10 business day TAT.


Bunny Knots is not responsible for lost or stolen packages. 

 

Bunny Knots Customer Care Email: hello@bunnyknots.co

 

Returns
Due to the nature of the product and it’s custom details, all sales are final. If you receive your purchase and discover it’s the incorrect size, we’ll be happy to provide you with store credit to purchase the correct size. Please e-mail hello@bunnyknots.co within five days of receiving your package to initiate an exchange for store credit. Be sure to include your order number. We will not accept exchanges sent without prior approval. They will be mailed back. 

If you wish to cancel your order please do so within 24 hours of purchasing.
 
Mail your exchange package to:
 
Bunny Knots
1815 NW 169th Place
Suite 4020
Beaverton, OR 97006
Inspection of Items Timeframe
Sometimes items don't make it to their final destination in a perfect state or perhaps something was missed by quality control. Don't fret! We want your items to be perfect. That's why we give you up to five calendar days to open and inspect your items and make a claim. To file a claim, send an email to hello@bunnyknots.co with your order number and photos of any damage or imperfections. All claims must be made within five days of receiving your item(s) or they will not be honored.